Administration, Apex, Development, Events, Videos

Grab some popcorn, London’s Calling 2017 videos are now LIVE!

I’m totally overjoyed to announce that we’ve uploaded the majority of the sessions for London’s Calling 2017, the largest Salesforce Community event in Europe. I can now watch all those sessions I missed :), like what was Todd wearing and why? a question I’ve been itching to find out 🙂 and Belinda Parmar OBE’s keynote on Empathy totally worth a second watch!

There are four playlists on the LC YouTube Channel:

We increased the quality of the videos this year and they look really great, there are a couple of videos still yet to be processed but the majority are now up. If you do have any questions please let me know! I know what I’m doing this weekend 🙂 … where’s the popcorn!

 

Apex, Dreamforce, Videos

The Mystery of Salesforce Connect Custom Apex Extensions and the Missing video

So I wonder if anyone can answer a question that has been bugging me for months…

So Salesforce records breakout sessions at Dreamforce, and for the last couple of years, I’ve been doing a lot of theatre sessions, which don’t get recorded. So I was a little bit excited to know that one of my Dreamforce 2016 sessions had been selected to be a workshop session! Whoopie! A video’ed session and it’s going online! In the end, Salesforce started recording theatre sessions at Dreamforce 2016 as well so the majority of my sessions were recorded which was brilliant.

BUT

For some reason, Salesforce never uploaded my “Integration with Salesforce Connect and Custom Connectors” session. It never made it to the 2016 Dreamforce Developer Sessions site.

So I contacted Salesforce thinking it may have been a mistake, a couple of people did a hunt for me but couldn’t find anything conclusive.

Present > Get Feedback > Improve > Repeat

The main reason I want to know is you can only improve your public speaking with feedback. I want to know what didn’t work. I want to know why people did or didn’t engage with it. So I need your help. Could you take a look at the video and see if you can figure out why Salesforce didn’t put this video up? A couple of ideas:

  1. “The talk that was too radical for Salesforce” – I did say things which may not be the real purpose of Salesforce Connect, but in my opinion, it makes Connect a much more powerful tool than people think.
  2. “Salesforce doesn’t like product placement” – I did mention two non-Salesforce products, both of which I had contacted and one of which was a Salesforce partner anyway.
  3. “I was talking rubbish” – Maybe there are things I said that were incorrect? if so I would love to know.
  4. “They just made a mistake and forgot the video” This is probably the most likely explanation but without knowing its a bit hard to tell.
  5. “Maybe it wasn’t very good, and they don’t put bad quality sessions up” – Now with 100% of people on the session survey recommending the session for next year and 4.86 out of 5 score, one of the highest for all developer talks, I don’t think it’s that.

Take a look for yourself and see if any of these are right, I’d love to know!

 

Dreamforce, General, News

My 2016 Salesforce year in review

This time last year I don’t think I could ever have imagined that I would have the time to write a blog post. It was our first London’s Calling with event which involved huge amounts of work, guides to create, banners to be printed, sponsors to coral, bags to stuff, menus to choose, finances to manage, t-shirt to design. We were all maxed out! but the largest community-led event for Salesforce Professionals is back bigger than ever on Feb 10th! (well last year anyway).

What I’m most excited about for this year is our keynote speaker. Those eagle-eyed of you may have spotted some clues around the place. I’m really hoping that they go down well as it’s a little bit different than last year, but I’m staying tight-lipped until we announce… tomorrow! 🙂

For me, LC2017 will be a change in direction for me. But I have to say 2016 was although frustrating on a number of different fronts, the Salesforce front was really quite fun 🙂

My 2016 in Salesforce

Well, I think 2016 was quite an epic year all in all. My main theme for 2016 was vegetables so hopefully, people saw that 🙂 and somehow I found some room to be trustee of a theatre company & get married?!

User groups from London to Sydney & New Zealand!

We had 7 user groups in London at the beginning of the year…

.. and in 2016 another was born. The Pardot user group:

I managed to connect with community members across the globe talking at the Sydney user group, and here’s a pic from the Auckland user group:

Our London Admin user group had its 2yr old birthday!

We had #TrailheadDX Live!!

Salesforce meets AWS

Salesforce announced that it was investing $800m into AWS and moving its core platform over to AWS and with AWS setting up a new London region this is going to be huge. The future is Serverless, in my opinion, and we have Ryan Kronenberg talking all about serverless technology & AWS at London’s Calling.

London World Tour

I spoke on Securing your Salesforce org from your employees and also a talk on how I thought people were missing the point on Salesforce Connect. As well as helping out at the trailhead zone.

and had some great feedback… I did say my 2016 theme was vegetables! Did anyone else spot them?

Also… there was a Star Wars invasion at the London World Tour, thank’s Phil!!

London’s Calling

We ran the first and largest Salesforce community event in Europe! It made some of us… well quite strange… 🙂

 

 

Dreamforce

Had an epic time at Dreamforce. This year Salesforce went “Trailhead all in” with 170,000 attendees!! I did two talks “Admin’s Guide to Developer Console” and “Salesforce Connect custom adapters”, although bizarrely after getting one of the highest session scores for the dev talk Salesforce has berried the talk video? hmm… maybe my talk was a little to radical 🙂

But The Admin’s Guide to developer console talk went down equally as well:

I helped out at the Security Expert booth and as I walked up to it what did I see but Ben Edwards SF Tools, if you haven’t seen them check them out!

At the awesome people party I had a caricature created of me 🙂

Was one of the presenters at the Dreamforce SMB DemoJam:

Yes, a grew a tail! Maybe I had been hanging out in the Trailhead zone too long? 🙂

MidWest Dreamin

I had the honour of running the DemoJam at MidWest Dreamin. Was great fun! and we’re doing it again at London’s Calling with 13 sponsors!

Salesforce year in review

As Salesforce comes to its year-end the company has continued its growth up 25%. But it’s interesting to see over the past year or so Salesforce has really started looking at vertical growth through the finance cloud and health cloud offerings. It’s a nice start and hopefully if these are successful more will follow, but still no-where near SAPs 25 odd verticals. Salesforce has also focused its Health cloud around patient records but it will be interesting to see how this develops in 2017.

AI & Automation

I believe we are now in the age of automation. The landscape is changing and Salesforce is pushing that envelope around automation and AI for companies. Salesforce’s acquisitions into AI I think are a great step forward. But with AI comes collaboration of data to allow machine learning so for me there are still hurdles to overcome around privacy as well as cost.

Summary

It’s been a fun year, including all the other things I got up too, getting married, honeymoon and not to mention the charity work I’ve been doing as trustee of Baseless Fabric Theatre.

But, 2017 sees a change in direction for me which I’m announcing at London’s Calling on the 10th Feb. Onwards and upwards. Let’s make 2017 great again 😉

 

Events, General, Videos

Event Financing and Sponsorship, learning the hard way

We had no money, no experience running tech events, no speakers and 4 months to get the event up and running. But before reality set in we were sitting on a pier in San Francisco just before Dreamforce 2015 thinking it would be oh so easy!… or maybe it was the champagne that was talking?

I was invited to do a talk on Financing and sponsorship. I had only just got off the plane from New Zealand so I am a little jetlagged but hopefully, it’s useful for other people running tech events. Thanks to the rest of the winning LC2016 team: Jodi, Simon and Kerry

francis-tech-speaker

Dreamforce, News, Videos

When Two wizards and Yoda met at Dreamforce …

This year’s Dreamforce was a blast! I have to say I was just a little bit busy! Two Sessions, staffing the code consultations and mini-hacks, helping out on the Salesforce security booth and deejaying the AppExchange DemoJam. But one of the most fun parts of Dreamforce was being on the WizardCast podcast hosted by the brilliant Brian Kwong (The Salesforce Wizard) and Mark Ross (Salesforce Yoda). They have just released it so go checkout all the things I really shouldn’t have said live on air, oh and Brian we missed I’m a qualified Snowboard instructor too! 🙂

If you have not got WizardCast on your podcast list add it on 🙂 Read more

Events, General

My top tips for public speaking at Dreamforce

I’ve talked at a lot of tech events, but most of my talks are at Salesforce events (user groups, Salesforce World Tours, Dreamforce etc). This year will be my 5th year speaking at Salesforce’s largest customer event ‘Dreamforce’. With more than 150,000 heading to San Francisco for the event, it’s a BIG event. If you haven’t been yet its well worth the trip. With around 1600 breakout sessions for every role (Admin’s, Dev’s, Sales etc) and industry vertical you can think of there are still a lot of people going to the sessions.

Tell a story

Some of the best talks I’ve done and seen tell a story. Having a narrative going through your session builds, in my opinion, an excellent speech. I think it’s essential to inspire hope and confidence and tell the story as if you were talking to a friend. One of the best examples of this personal style is Bryan Stevenson TED talk on injustice. The security talk I did earlier in the year at Salesforce World Tour was quite an emotional subject for me as one of my friends had lost their life savings and another also lost money because they didn’t take necessary steps to protect themselves. I tried using a Narrative Arc in the talk, now this can be hard to implement in a product demo type talk but talking about Security allowed me a bit more flexibility. My goal was to educate the audience in security and protecting themselves as well as securing Salesforce. For me the structure was: Read more

Administration, Dreamforce, General, Videos

Data Tips, Tricks & Strategy (Dreamforce Session Slides)

Thank you everyone who came to the session. As promised here are the slides and links to videos. Don’t forget to follow us on twitter as we do publish Salesforce tips, tricks and blog posts from other Salesforce users. Any questions give us a shout on twitter / community or below on the blog post.

YouTube: How to use Cross Filters in reports
YouTube: Formula Ninjas – Formulas & Image Forumlas for Data Quality

Read more

Dreamforce

Internet of Things top picks for Dreamforce 2015! #IoT

The “Internet of Things” is the buzziest term in technology which has dethroned Big Data (according to Gartner). Gartner also believes that it will become the pillars of digital business and be of huge importance to business going forward and as such there are a load of IoT talks at Dreamforce this year. So that being said I thought I’d share my top IoT sessions picks for Dreamforce 15.

Create Lightning with Lightning & IoT

With Salesforce Lightning Components and Process Builder, it’s now even easier to have physical devices react to events happening within the Salesforce Platform. Join us to learn how to use Lighting Components, basic Apex, Process Builder, push topics, and a simple node.js application to talk to devices to publicly reward success or warn of impending doom within you’re office.
When? Tuesday 12th – 12:45pm to 1.15pm
Where? Moscone West, Inspiration Theater
Who? Francis Pindar
Follow / Sign Up Read more

Dreamforce
  • My Dreamforce 2015 Sessions; Salesforce Data Quality & IoT
  • My Dreamforce 2015 Sessions; Salesforce Data Quality & IoT
  • My Dreamforce 2015 Sessions; Salesforce Data Quality & IoT

My Dreamforce 2015 Sessions; Salesforce Data Quality & IoT

Well that came around quick! Seems like only yesterday I was flying the flag of Great Britain outside the Moscone Centre last year. So what am I doing this year? Well taking it a little easier than last year and doing two sessions; an admin session & developer session. Hope to see you there!! Give me a shout if you’re coming.

Create Lightning with Lightning & IoT

Extra session added due to popular demand! Salesforce has a a huge number of people signing up Thanks everyone!!! So they have added a repeat of my session on Friday at 10:45am!

Description: With Salesforce Lightning Components and Process Builder, it’s now even easier to have physical devices react to events happening within the Salesforce Platform. Join us to learn how to use Lighting Components, basic Apex, Process Builder, push topics, and a simple node.js application to talk to devices to publicly reward success or warn of impending doom within your office.
Date: Tuesday 12th 2015 – 12:45pm to 1.15pm
Location: Moscone West, Inspiration Theater
Sign Up

OR:

Date: Friday 15th 2015 – 10:45am to 11:15am
Location: Moscone West, Mobile Theater
Sign Up

Admin Tips, Tricks & Strategies for Data Quality

Date: Thursday 17th 2015 – 12:00 to 12:20
Location: Moscone West, Admin Theatre Zone
Description: Arm yourself with both a strategy & Salesforce Platform tips and tricks to show to your organization the importance of avoiding bad data quality. Learn Platform features and handy tricks that will equip your org to enforce data quality. This presentation provides data quality strategy as well as implementation guidelines.
Sign Up

 

Apex, Best Practice, Development, Dreamforce

You can you use DML in a for loop!

Some people may have have seen ‘Apex Ten Commandments’ that myself and Codefriar did at Dreamforce a while back.

One slide we didn’t know if we should put in or not was to come right at the end saying “Thou shalt feel free to break these rules as wisdom merits”. But the issue with this slide was two fold. The majority of developers the ten commandments was aimed at should be following the rules. But for more advanced developers you do at times need to twist the rules and they don’t make sense. Adding the slide could mean that junior developers think of the commandments are only loose guidelines. In the end we left it out but the following year Codefriar kept it in… and in hindsight a better idea 🙂 Read more